DP
Daniel P

1 reviews | Active since Oct 2019

01 Nov 2019, 16:11

FICA problem: Virgin Money Card sucks.

I am appalled that it is taking forever to sort out the FICA problem on my card. Nobody told me it was an issue and nobody could tel me why my card wasn’t working. I emailed them 3 days ago and again today and have had no response. I can’t believe this takes so long

0
Replies (1)
Absa
Absa's reply04 Nov 2019, 07:04
Official
Hi there Daniel

Thank you for the posting. 

Please email your client code, card or ID number to *** in order to investigate and assist on the matter. 

We do apologise for the inconvenience caused in this regard. 

Kind regards 

The Virgin Money Team