jH
jacques H

1 reviews | Active since Mar 2009

29 Aug 2015, 12:59

FICA problem. RUDE AGENTS

ABSA ! WHAT THE HELL ?<br> MY BUSINESS ACCOUNT HAS BEEN FROZEN BECAUSE OF YOUR NEW FICA RULES. <br> <br> YEARS AGO WE HAVE PROVIDED YOU WITH OUR FICA DOCUMENTATION <br> WHAT DID YOU DO WITH IT ???<br> YOUR *********** OPERATORS MOST PROBABLY FILED IT IN THE DUSTBIN<br> <br> WHY WERE THERE NO COMMUNICATION FROM YOUR BRANCH IN THIS RESPECT<br> MUST WE SMELL THAT WE AS THE CUSTOMER NEED TO COME INTO THE BANK WITH OUR FICA DOCUMENTATION !!!!!<br> <br> YOU ARE ****** USELESS !!! <br> <br> I HAVE GIVEN MY FINICAL MANAGER INSTRUCTION TO MOVE ALL OUR MONEY TO ANOTHER ACCOUNT ONCE WE HAVE ACCESS TO OUR MONEY AGAIN<br> <br> THIS WAS THE LAST STRAW. IF THIS IS THE WAS YOU TREAT YOUR BUSINESS CUSTOMERS, YOU DO NOT DESERVE TO HAVE MY MONEY.<br> <br> ABSA IS ****** USELESS !!!<br> <br>

0
Replies (1)
Absa
Absa's reply31 Aug 2015, 13:59
Official
Hello jvh099,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,