GB
Gerhard B
1 reviews | Active since Nov 2015
30 Mar 2016, 13:33
FICA nightmare
Similar to another client, my ABSA account was blocked due to FICA documents. Nobody calls and ask for anything, they just block it. Now, 12 days later after submitting the documents, nobody can help me to clarify why it hasn't been unblocked. After 34 years of being an ABSA (previously Volkskas) client, I have now started to investigate other banks. I'm sure ABSA will now all of a sudden reply, telling the whole world how sorry they are for their poor service and \will investigate the matter\"."
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Absa's replyOfficial
31 Mar 2016, 08:53Hello geebee69,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply31 Mar 2016, 08:53
Official
Hello geebee69,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,