Fica locked once again

<p>This is a never ending battle. Fica documents submitted in 2014. The account was then locked 4 weeks back. I called and was told there is nothing required. The account was unlocked. Now the account is once again Fica locked. I known ABSA have no interest or concern about their customer base but to actively encourage them to go another bank becaus of the incompentence of their staff is another thing</p>