TM
Tafadzwa M
1 reviews | Active since Oct 2019
29 Jun 2024, 17:04
FICA hold
A hold was placed on my account after I had already done the FICA on my account. A week later, no feedback on what’s going on
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Absa's replyOfficial
01 Jul 2024, 09:41Dear Tafadzwa Mutikani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply01 Jul 2024, 09:41
Official
Dear Tafadzwa Mutikani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw