FICA HOLD

I am writing this to make it know the level of horrible service I received. <br> <br> Firstly I was not contacted about my account being put into FICA hold.<br> <br> Secondly I had to contact the bank regarding this, I made an appointment with Ronel Macenzie<br> We had a meeting , we provided relevant documents. She ASSURED me that the account would be open within the day.<br> Subsequently she went on leave and my account was still blocked. <br> After numerous attempts at calling the bank we were told that ONLY SHE could be of assistance to us.<br> It's been Almost Three Weeks now, and we have been communicated with a gentlemen from Witbank called Mr MABUZA , he always says that he will follow up and never ever returns the call.<br> <br> We are a business we hasn't been able to transact for 3 Weeks now. I understand this does not make a difference to ABSA.<br> <br> I plead with you unlock my account, Let me transact and move away from this horrifying Service.<br> I dont mind Regarding the Credit Bureau , i dont mind regarding the extra fees.<br> <br> Set me FREE I appeal to you.<br> <br>