FICA done, account blocked, again and again and again
<p>For the past 5 months I have had to go into ABSA Cresta to ask my business account manager (Ernest) to unblock my account. I have submitted all the relevant FAIS documents on more than one occasion but still have to get my account unblocked on a monthly basis.</p> <p>This is not the first time we have had unreasonable problems with ABSA's services. Bad services is however the reason we moved all our business accounts to FNB. My recommendation is that you find a bank that has their house in order, so that you don’t have to be exposed to the frustration that I've experienced. </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
