1 reviews | Active since Dec 2019
FICA DOCUMENTS PENDING FOIR 2 WEEKS AFTR SUBMISSION
I opened a new account with ABSA on the 15th of October via their online platform. By the 19th I was told the account is active and I needed to collect cheque in branch.
I visited a branch on the 21st and was told the FICA documents were not submitted so the account was not active. I then again submitted the FICA documents at the branch and was again assured everything was sorted out.
The card was delivered and i collected last week.
Today I fond out the account is frozen due to FICA documents not being processed. This after i app**** for the account TWO WEEKS AGO.
I've already done a salary switch meaning if this issue is not resolved today-30 October- I will not be receiving my salary.
Patience and her manager have promised to sort this out but thus far the matter is still pending.
Your business is on the verge of losing a new client due to the lack of professionalism and competence i've experienced after being a client for less than 2 weeks.
The deadline i set for this to be resolved today so that my salary can be paid into this account seems to have fallen on deaf ears.
Your business is on the verge of losing a new client due to the lack of professionalism and competence i've experienced after being a client for less than 2 weeks.
The deadline i set for this to be resolved today so that my salary can be paid into this account seems to have fallen on deaf ears.