GH
Gerhard H
1 reviews | Active since May 2012
30 Aug 2018, 13:52
Fica Docs
I visited the Brackenhurst branch 1 day ago to activate my Internet banking. The lady at the branch confirmed that all was in order and that the internet banking will work. When doing a payment today I was informed that this could not be done and that I need to go to a Branch to Fica . Absa now refuses to release the amount and insists that I go into the branch I will be closing my account today
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Replies (2)0
Replies (2)
Absa's replyOfficial
31 Aug 2018, 16:39Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply31 Aug 2018, 16:39
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
02 Sept 2018, 19:45Good day Mr Claase,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** you can reach me on *** if you need any further details.
Best regards,
Absa's reply02 Sept 2018, 19:45
Official
Good day Mr Claase,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** you can reach me on *** if you need any further details.
Best regards,