FICA'd UP

<p>I've had the miserable experience of getting caught in your FICA admin nightmare. In Feb despite receiving no contact from your bank my accounts were put on hold. After many phonecalls between your useless callcenter where no one can tell me if my mails with FICA info has been received. I eventually had to go into Clearwater and sort it out. This week my accounts were put on hold again! Again with no contact. I went in again. This time I was told that the consultant who had FICA'd my account didn't do it properly and hence I wasnt actually FICA'd. My account is still on hold because the branch manager has not released the account. According to the consultant I spoke to today, this may or may not happen this week. Really? Would you keep your account with this kind of service? Don't bother with your cut and paste reply. </p>