CV
Cherize V

1 reviews | Active since Sept 2016

26 Sept 2016, 18:30

FICA BUSINESS ACCOUNT BLOCK

<p>I have a business account registered with ABSA, as well as all my personal accounts. I have been a personal client since the age of about five years old. My business account gets blocked at least once a month and more recently every week. I have sumitted my FICA documents 8 times. I have also transfered my account from Herclues branch to Woodlands Branch 3 times, with no success. The newest thing is that they allow NO payments to be made INTO my account. As a private medical practitioner I have continuous payments from medical aids. The medical aids have now informed me that their payments to me are getting returned to them. Thus, I am now experiencing heavy personal incomes losses. I can also make no payments out of my account, which means that my staff and my suppliers cannot be paid. The business consultant at woodlands branch is so desperate for answers but none of the problems escalated to her superior has been attended to in the last 3 months. I have been struggling with various problem for more than a year now. It is definitely time for me to leave Absa behind and get a reliable bank to do business with. I would definitely not ever recommend them to any of my colleagues or friends. </p>

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Replies (1)
Absa
Absa's reply27 Sept 2016, 10:49
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd