LK
Lauren K
1 reviews | Active since Apr 2019
20 Apr 2022, 15:43
Fica blocked, with no warning!!
Wanted to do a purchase this morning and got a error message after googling I found that my account is fica blocked! No warning, nothing. This account has been open for years and all documents are up to date. I have clients that need to be paid as well as staff, and I’m getting no feedback! This is absolutely ridiculous! If absa had asked for documents I would’ve gladly issued them before the blocked the account!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
21 Apr 2022, 10:00Dear Lauren Kelbrick Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply21 Apr 2022, 10:00
Official
Dear Lauren Kelbrick Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw