KM
Kegobotieng M

1 reviews | Active since May 2013

06 Jul 2016, 23:14

Fica

<p>On numerous occasions ABSA has requested to FICA my late business partner & brother since he passed in 2008. His death certificate has been submitted & it's disappointing to learn even after ABSA opened his late estate account, they have failed to reconcile his records. This type of service is unacceptable! It's been 8years… How can he FICA? ABSA is insensitive and dragging my brother's memory through the mad. Do you think if he was still with us, he will not do what is required for the functionality of these business? How many times must we clarify these matter?</p> <p>These FICA nonsense has gotten on my last nerve. Change of ownership happened 8years ago & in 2015 the company changed from a cc to a Pty ltd. I need an explanation why my late brother must FICA & ABSA keep disabling my business account because of it? </p>

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Replies (2)
Absa
Absa's reply07 Jul 2016, 08:57
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

KM
Kegobotieng M's update07 Jul 2016, 09:24
Reviewer Update

Are you joking? ABSA is worst bank ever.