FICA

I am disgusted, disappointed and livid at the service that I have received from ABSA.<br> <br> I received a notification advising that I must submit my documents for FICA ,I emailed my documents six times and seen that someone read my mail. However now my account has been locked and I am being advised that its due to me not submitting my documents for FICA. I called the call centre and spoke to 100 different agents, they were putting me from pillar to post like as if they don't know what they were doing.<br> <br> I want this account activated within 24 hours, I cannot just go to the branch anytime as I am also working. This is utter nonsense. I am a loyal client, I do not expect to be treated in this unfair manner.