Fees Being deducted by Absa but I have not received a card. Very poor Service!

I've app**** for a new account with Absa on the 11th December 2023 till today I have not received my bank card yet they have deducted so many charges from my account.

On my first complaint they decided to hand over my card to another company without my permission. I tried calling that company, that company is sending me from pillar to post and wants further verifications.

I've responded to Russell and requested him to ensure that the card is left at a branch. No Response till today.

This is so unbelievable! I can't believe what I've gotten my self into.