Fees

Good day.

I was on a call with Noma or Nosa for Almost 30min and she kept on on hold most of the call.

I called to find out what is and why am I being deducted for a notification fee today of 12.60.

She gave many different reasons and did not confirm what it was exactly for as well. Eventually the call dropped.

Could you please have a look into this or reply so I may give my account details. My cell is off at the moment and I only have access to a secondary email in the interim. I also asked the agent for a call reference then was told to just use her name.

I'd also like all notification fees to be disabled and I have mo requested for it to be activated as i have the app to check.

Thank you