1 reviews | Active since May 2014
Fees
Good day This is the second time I complain on Hellopeter I have the very same problem as my previous complaint the fees that is being deducted from my account and now my cheque account is in a negative balance.
With the last complaint I was explained and advised to cancel all debit orders which I did hence for the month of August and September yet again I was charged for the following -management fees -digital transfer fees And nobody can explain to me what those fees are I need my refund on my money and please make sure my account is not in a negative balance because of the digital transfer fees the account went into a negative Please don't contact me as I phoned into the branch and I emailed the case manager of my previous complaint and I just received and email to say the branch will look into this matter but nothing as yet
Before close of business today I wanty refund on those fees and my account not in a negative balance I cannot pay so much for a card I when I opened this card I was not explained what all those fees are.all I know is the bundle account is R109 a Month and is what I was supposed to pay every month.
Vanessa Crowe
Vanessa Crowe
Greetings to you hope all is well unfortunately I have no other option but to complain on hellopeter I spoke to the manager of Absa Green acres we came to a conclusion that R330 were to be paid than this account would be close but due to unforseen circumstances I did not work than than recently as per the below I receit e-mails from an attorney to say that my cheque account is in arrears and that they will not list me on the beaurax for an amount of R4990 etc I emailed the manager in April 2023 and she never responded to my email I even phoned and asked the consultant to ask the Green acres branch manager to contact me regarding this but she never rep**** now I received this sms
Action Taken!! MR HEYNSE we tried to help you over the last month to make a payment on your ABSA CHEQUE account. You have refused to adhere to the payment plan we have now referred history and recordings on with Ref 2023/08/17AB/YE. Call now *** or Whatsapp ***. ***
So who is in fault here I was waiting in anticipation for the email from April that I have sent but without success no one came back to me
Unfortunately I will not let my name be listed on the beaurax because of work not been done
I demand an explanation for this as I feel that 4 months has surpassed and no response after the e-mail
Your urgent response in this regard will be greatly appreciated
Regards
Mr Heynse
Greetings to you hope all is well unfortunately I have no other option but to complain on hellopeter I spoke to the manager of Absa Green acres we came to a conclusion that R330 were to be paid than this account would be close but due to unforseen circumstances I did not work than than recently as per the below I receit e-mails from an attorney to say that my cheque account is in arrears and that they will not list me on the beaurax for an amount of R4990 etc I emailed the manager in April 2023 and she never responded to my email I even phoned and asked the consultant to ask the Green acres branch manager to contact me regarding this but she never rep**** now I received this sms
Action Taken!! MR HEYNSE we tried to help you over the last month to make a payment on your ABSA CHEQUE account. You have refused to adhere to the payment plan we have now referred history and recordings on with Ref 2023/08/17AB/YE. Call now *** or Whatsapp ***. ***
So who is in fault here I was waiting in anticipation for the email from April that I have sent but without success no one came back to me
Unfortunately I will not let my name be listed on the beaurax because of work not been done
I demand an explanation for this as I feel that 4 months has surpassed and no response after the e-mail
Your urgent response in this regard will be greatly appreciated
Regards
Mr Heynse