CM
Charlene M
1 reviews | Active since Jan 2025
09 Jan 2025, 01:30
Fees
I opted to open a checque account with ABSA Bank and was informed that I would pay R98 account fee and transaction fees which was explained to me. I have been with ABSA for 3 months now and I am being charged R240 admin fee on a month I am paying over R400 in fees this is including the R98. I was never informed of admin fee and on paper work no where is the mention of admin fee. I want a refund of my money.
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Absa's replyOfficial
09 Jan 2025, 09:22Dear Charlene May Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards, Group Customer Care Rezona Louw
Best regards,
Absa's reply09 Jan 2025, 09:22
Official
Dear Charlene May Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards, Group Customer Care Rezona Louw
Best regards,