Feels like being in the 80"s

<p>A couple of months back I had problems accessing my account using internet banking. I called in and reported it and I was told that it was a problem that was being worked on and they assisted me telephonically.</p> <p> </p> <p>So, Last week I wanted to see the state of my account and so I tried to log in using internet banking. Same problem! I tried many times but no success. So I called the bank. They said there is no problem and that they would "escalate" it. Anyway, I am still to hear from these people who seem to have technology fron the 80"s!</p> <p> </p> <p>My question is, how the hell do I check on my account in the interim? How do I do a transfer? How do I check if my payment for my airline ticket has gone off the account or not????????</p> <p> </p> <p>I really thought Virgin was different.....how wrong I was. They are jsut the same as all the other banks! Bad service, careless attitude!!!! </p>