CC
Candy C

1 reviews | Active since Dec 2017

06 Feb 2024, 10:57

Feel ****med by ABSA

I have been taken to pillar to post regarding the arrears that can't be pinpointed as to how I got them, and also i tried to make an arrangement but I am threatened with a repossession and that my account is handed over without prior notification or communication from the bank ... the consultants just take me from one space to another with no concrete assistance. , i am willing to settle the arrears even though unknown ... this is how a person is ****med by just imposing an arrear?

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Replies (2)
Absa
Absa's reply06 Feb 2024, 11:19
Official
 Dear Candy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5.  Kind regards, Vanessa Crowe Group Customer Care  

Best regards,

Absa
Absa's reply06 Feb 2024, 11:54
Official
 Dear Candy Marvellus Chauke previously assisted you with case C-***3. I will request that he call you regarding the outcome.  Kind regards, Vanessa Crowe Group Customer Care 

Best regards,