feel Absa don`t have respect for my privacy

I know if one is behind on a payment on a c/card by one month one should pay it ,and if called ,then i can make arrangements if in trouble , but it does not give ABSA the right to blatantly ignore my request to respect my privacy and call me back later as the time of ABSA`s call is inconvenient time ,i was in a meeting with 30 peoples staring at me when ABSA called and don`t even ask if the time is convenient but just start asking personal info to confirm who i am (why did i answer ,expecting an important call for the meeting ), then to entice an debate over it after wards ,and to keep on say they will SMS me as the call is automated ,i was asking ABSA to call me back ,but then i get the \you should have called ABSA in the first place ,?? after all of this ABSA can hear i am getting frustrated with them ,but instead of calming the situation and getting it over and done with you are drawing it out , --- 1.No respect for privacy ,2 trying to entice and argument and unsavory response from me 3.why having a debate about it ,,,,but then again i am thinking what about the numerous times i was ahead with payments ,should it not cancel it out ,"