Feedback on the SureCheck complaint

A very nice lady from Absa phoned me and told me that the reason why SureCheck doesn't work for me is because of my cell phone (Nokia Lumia). This is perfectly understandable. <br> However, she assured me that Absa has implemented a system whereby if one does not receive the SureCheck, a normal sms would be sent to enable the user to complete his/her transaction. <br> Encouraged by this news, I tried to do transactions again but I still don't get the SureCheck sms and I also don't get the normal sms as she promised I would. So I still can't buy airtime or data and I realised today that I also cannot add a new beneficiary to my online banking, and therefore cannot pay new beneficiaries. <br> SIGH. <br>