AK
Ansie K
1 reviews | Active since Aug 2019
10 Aug 2019, 07:15
Feedback on ********** case
In fact, Absa doesn’t even deserve one star! I am struggling to get feedback from Absa with regards to a ********** case. If it takes so long for feedback, how long will it take to get my money back. My claim was lodged on 11 June 2019. Great Absa, its now 2 months .... are we hitting now for 3 months?
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Absa's replyOfficial
12 Aug 2019, 10:12 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply12 Aug 2019, 10:12
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,