Feedback from the Absa life

Good day

Absa sent an sms early last month October and I went to one of thier Branches in Cape Gate to find out about sms.

Absa employees put me through thier head office to find out if I can qaulify for the Gold Cheque account insurance.

Consultant gave me an email to send all the supporting documents or proof that I have been placed under Permanent Disability.

Consultant from enquiries scan and email all the documents to Creditlife insurance department and he told me that I must wait for five working days.

I called Absa life and I spoke to consultant after five working days and he told me the application is going to take 15 days and I wait patiently for 15 days which the last day was yesterday and I called today to find out how far with thier process and Christopher told me the application is with the assessors.

Please assist because I don't understand Absa system and they send an sms telling me that if you are under Permanent Disability please send proof Absa is going to pay what is due to me.

15 days is gone and Absa never called me.I am the one who always want to find out about this application.

I will appreciate thier response in this matter as i am unhappy client at the present moment.