Feedback about fee complaint ignores my real issue

In a complaint logged on 6 April,I raised an issue being charged R39 for a Monthly Account Fee on top of the R159 for my Platinum Bundle,which was previously never charged.Your response ignores my issue about already paying the R159 and instead tells me about VAS items,I previously had as part of the bundle or don't need.Either way if the R39 is mandatory,R159 for a bundle is a lie. I sent a mail with more feedback.<br> <br> \In our commitment to become more transparent and enable us to continuously improve the value you receive from your Credit card, we are separating our current service fees into two separate fees. Going forward you will see the following two fees on your statement:<br> <br> Monthly Credit Facility Service fee<br> ...<br> <br> Monthly Account fee<br> This fee relates to the cost charged monthly for the administration and maintenance of the value added features on your credit card account. This fee enables the \"more than just credit\" features on your card and these can include but not limited to lost card protection, Automatic basic travel insurance, MasterCard Moments and Visa Privileges, purchase protection, extended Warranty, a dedicated service line and further discounts in Bidvest Airport.."