YL
Yandiswa L

1 reviews | Active since Jan 2012

22 Jun 2018, 12:14

Feed up with Absa I direct

I'm yet to sit outside SLA times without receiving any progress update on my claim. ********** in absence of your colleague Pieter, can you be so courteous as to acknowledge my emails and provide progress update. this was logged on Tuesday and I provided all that was required.

0
Replies (1)
Absa
Absa's reply25 Jun 2018, 21:54
Official

Dear Customer

Thank you for bringing this matter to our attention. Case reference number *** has been logged and sent to business unit for investigation. We will investigate the matter and provide feedback once the matter has been resolved.”

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd