MW
Melanie W
1 reviews | Active since Jul 2019
13 Jun 2024, 13:57
Feed up beyond words
What poor show I have been trying to get assistance from ABSA internet department to help with my ABSA banking app on my new phone I have now been waiting for 2 days for some to phone me with assistance but guess what I am still waiting but believe me if you owe them any money it will take them a few seconds to get hold of you. We'll for sure there is no customer service in this country anymore I am feedup beyond words
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Absa's replyOfficial
13 Jun 2024, 14:33Dear Melanie, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply13 Jun 2024, 14:33
Official
Dear Melanie, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsGodfrey NdouCustomer Value Management
Best regards,