NM
Nonceba M

1 reviews | Active since Mar 2025

26 Mar 2025, 15:15

Feed back on review

They don’t follow up on complaints, they respond on the review just for public control. They sent me an email saying that they are investigating with an ETA for the feedback. They didn’t even ask me what my concerns were, they are just passing time so that they can debit my account since I want to cancel my insurance.

0
Replies (1)
Absa
Absa's reply26 Mar 2025, 17:55
Official
Dear *****ba Thank you for bringing this incident to my attention. I am addressing incident number C-***0 and have requested assistance from Absa Insurance, for which feedback is due 27 Mar ’25 as per my acknowledgment. Kind regards,Group Customer CareVanessa Crowe