LvdW
Lodewikus van der Walt

1 reviews | Active since Dec 2016

24 Jan 2018, 09:18

FEE INCREASE OF 16.25%

I have been a loyal client of ABSA for 38 years since when the bank still had another name. In January 2018 Absa found it good to increase the Monthly Account fee on my credit card from R43pm to R50pm. That's a 16,25% increase. Small Rand amount, but an increase to Absa's credit card Fee Revenue of 16,25%. This in a time when statistics indicate a 4,5% inflation rate (if we can believe that?). I was also not notified of the increase. Would it also be possible for Absa's employees to request a similar pay hike?

I think this increase was done in bad faith when everyone tries to keep inflation down and the public suffers to make ends meet.

0
Replies (2)
Absa
Absa's reply24 Jan 2018, 12:01
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply24 Jan 2018, 12:01
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd