JE
Johannes E

1 reviews | Active since Mar 2009

24 Feb 2015, 07:38

Fee charged to Stop ****** Credit Card

I had to stop my wife's credit card which is linked to my account because it was ******. I did not request a replacement card, but Virgin Money charge me R160 because I cancelled a secondary card.<br> <br> I think it is totally ridiculously. Since when are banks charging to stop a card? I can understand if a fee gets charged to send a customer a new card.

0
Replies (1)
Absa
Absa's reply12 Mar 2015, 14:45
Official
Hello jjve,


Thank you for bringing this to our attention.

We confirm that we have referred this to the relevant department for their urgent feedback herein.

Regards,

The Virgin Money Team