Fed-up with credit life bad service

<p> I have send an emai lon 04 May 2017, requesting that Credit Life Premium of R223.19 for my credit card be canceled, but the premium was deducted on 02 June 2017. I called absa many time and I was given a run around. it appears as though no one is competent to effect a simple cancellation request I demand that the insurance be canceled and my money reversed.</p>