Fed up with absa insurance.

I logged a call on the 30th of July for a burst geyser, insurance phoned and arrangements was made. Plumber came and advised that the geyser is to old and will have to be replaced. Than the frustration started, the electrician came and replace the geyser element. They requested the access fee R500. An hour later the plumber came to change the geyser and move it. There was a lot of calls from my side to HOC and eventually the matter was sorted. Poor workmanship not happy with the way the job was done. The assessor came and took pictures. A month later nothing happened. The ceiling was damaged holes drilled through the wall was plastered and not painted.