AK
Andrew K
1 reviews | Active since Nov 2019
30 Sept 2022, 08:24
Faulty machine
Went to deposit money at main Street branch Absa the machine took the money but it said the deposit was unsuccessful..went inside the branch spoke to a very polite and professional lady Nyenyane ..she explained that they have to investigate first and within 3 working days they will get back to me if they don't I must call her back ,that just showed me she's willing to help me and take responsibility.. she called back and confirmed that they have deposited the money to the acc .. in 24 hours my matter was resolved...👍 Thank you Nyenyane
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Absa's replyOfficial
30 Sept 2022, 08:56 Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply30 Sept 2022, 08:56
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd