LG
Lwando G
1 reviews | Active since Dec 2017
16 Jul 2023, 15:22
Faulty Engine
Hi there this is not a complaint but an assistant,guys you financing my car however the car engine is not working as i drove the car on to the water due to flooding roads in Cape Town, i took the car to Hyundai as i bought the car from & they only told me that their warranty doesn't cover the engine being damaged by the water. Since you guys financed my car what is the resolution to this?Please help me guys.
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Absa's replyOfficial
17 Jul 2023, 08:54Dear Lwando Gcingca Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards, Group Customer Care Rezona Louw
Absa's reply17 Jul 2023, 08:54
Official
Dear Lwando Gcingca Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards, Group Customer Care Rezona Louw