F@&king fica

<p>we started our fica journey in March. My account was frozen and my mom, stepfather and I have contacted absa to get it unfrozen. We have provided unnecessary information at their request numerous times in an attempt to get the account working again, even providing the information of my husband who has no bearing on my account just to try and get it sorted. We have screamed, shouted and begged but to no avail. We are just continuously told "we do not have the correct documents" even ugh we have provided them with every possible information possible. In a last ditch attempt, I even went into an absa branch to hand in the docs again, only to be given the " you will have to wait 2 weeks for us to ensure all the docs are correct" and have heard nothing from then since. This was in May. My account is still frozen and even my daily emails asking for some feedback to Corne Steyn go unanswered as well as my stepfathers emails to a Zinzi Mnguni. This is my money, that I worked for and yet Ey think they have the right to deny me access and hold me hostage? Disgusted. Will never ever bank with absa again</p>