1 reviews | Active since Feb 2016

26 Feb 2016, 15:47

Fast and efficient service

I app**** for a Micro loan with Absa Online Banking and received an SMS stating my loan was provisionally approved, soon after I received a call from a friendly consultant who asked me a few more questions in order to finalise the loan application. She the emailed me a my quotation and gave me time to have a look at it and advise me that consultant will call me soon to find out if I accept the quote or not. Not longer after a consultant phone me and explained the quote to me in detail and after accepting I received an SMS with the funds reflecting in my bank account. It was so fast and efficient and Absa has given me another reason not to chose another bank.

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Replies (1)
Absa
Absa's reply29 Feb 2016, 08:31
Official
Hello MishkaahI,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,