BA
Brenda A
1 reviews | Active since May 2013
23 Jul 2020, 17:39
Farewell ABSA
Farewell ABSA. After banking loyally with ABSA for approx 20 years and growing my business from a small insignificant business to an entity that turns over approx R12mil a year I just can't be with you anymore as you clearly don't want my business. Too small and insignificant for ABSA? I could go on and on about how tragic your service is but I am a busy person. Just wanted to vent and say Cheers! Done with you. Now need to contact the other banks and jump ship and hopefully find an entity that is a tad more professional and takes my Mickey Mouse business as seriously as I do
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Absa's replyOfficial
24 Jul 2020, 08:29Dear Customer,
Thank you for bringing this matter to our attention. Your reference number is C-***1. Kindly provide us with your business account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. We are interested in knowing what happened, how was our service broken to you, kindly advice we are here to assist.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Your reference number is C-***1. Kindly provide us with your business account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. We are interested in knowing what happened, how was our service broken to you, kindly advice we are here to assist.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply24 Jul 2020, 08:29
Official
Dear Customer,
Thank you for bringing this matter to our attention. Your reference number is C-***1. Kindly provide us with your business account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. We are interested in knowing what happened, how was our service broken to you, kindly advice we are here to assist.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Your reference number is C-***1. Kindly provide us with your business account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously. We are interested in knowing what happened, how was our service broken to you, kindly advice we are here to assist.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,