RS
Rita S

1 reviews | Active since Feb 2018

14 Feb 2018, 06:55

Fantastic and speedy claim processing from Absa iDirect

I would like to tell everyone about the fantastic service I received from the claims processor called Schalk Hopkins.

I had rather complex damage to my vehicle that required proper, detailed inspection. Schalk not only ensured action and followed up on every player involved, but always took the time to call and keep me updated.

Schalk also always made me feel like I am his only customer, and made sure I understood where we are in the process.

Absa is really lucky to have people like Schalk promoting the brand.

0
Replies (1)
Absa
Absa's reply14 Feb 2018, 12:06
Official

Dear Customer

Thank you for bringing this matter to our attention. We will definately forward this compliment to his manager.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd