TN
Tlaleng N

1 reviews | Active since May 2016

15 Feb 2017, 14:26

Family values vs Absa values

<p>To whom it may concern</p> <p><br />I have experienced the worst customer service at Absa Sunnyside..... clients has to have millions to be served by Salome a consultant at that branch....I went to open a future plan and at the tellers also told about mega u that I can open for my son.....</p> <p> </p> <p>When Salome was"assisting" she was on her phone n said omg casa, I can't open the account for you I need to send the names to casa department I'm not sure what casa is bank language...by 4:05 Salome left to go to her child's school....left me with the casa message.....</p> <p><br />I went to the branch on the 1st of February 2017,,,<br />I don't see Salome leaving Absa s values....if she cared she could have called me,, if future plan and mega u matter to her targets....<br />I'm not happy to this day it's me who contact the branch,,but I heard she is on lunch she will call me back....to this day no feedback</p> <p> </p> <p>#be a millionaire to be helped</p>

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Replies (1)
Absa
Absa's reply20 Feb 2017, 12:09
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or account number to enable me to assist.

Regards

Claudette