SP
Sharmillah P
1 reviews | Active since Oct 2020
02 Oct 2020, 10:17
Family endangered due to absa's disgusting behavior
Absa's insurance claim process is absolutely pathetic call center staff is *********** I'm disgusted with how we have been dealt with Absa is the worst bank I've experienced after many years if being with them and paying insurance for our property . I will not recommend anyone to use their putrid services
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Absa's replyOfficial
02 Oct 2020, 12:18Dear Sharmillah Petersen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Oct 2020, 12:18
Official
Dear Sharmillah Petersen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care