Falsely affected my credit score

Item: Absa
Rating: 1
Author: Johan V

Absa why do you falsely affect my credit score for a miss payment that's been paid by me. Please make sure you correct this mistake from your side ASAP.

And how can I help if your employees working at the bank don't do their job correctly when making payments?

Really nonsense you doing to people.

Helpful (0)

Replies (1)

Absa's replyOfficial

04 Nov 2024, 09:46

Dear Johan Vry

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***0.

Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

Regards Russell EdwardsCustomer Value Management

Absa's reply04 Nov 2024, 09:46

Official