1 reviews | Active since Mar 2009
False promises on awards!
<p>I opened my daughter a Mega U account a few years ago. Besides the fact I was firstly mever informed about the monthly awards, we have also never been able to use them, causing a certain amount of embarrassment. The first time I found out about the awards was last year, I tried to redeem the Sterkinekor movie ticket, which has now changed to a Nu Metro movie ticket. The pasword never worked. I eLier this year tried to use a McDonalds award, but to my embarrassment the password also didnt work. I called the 0860 number on the Sms to report it, but never heard anything since. Yesterday I tried to use another Nu Metro award, coincidently there was another lady trying to do the same thing, non of us were lucky and the claim was unsuccessful for both us. I am beginning to think that this is a **** from Absa just to get people to open the Megu U account. <br />I have not got a response after calling e 086 number, and have lost several award claims as nothing seems to work.</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please will you provide me with your daughters account number to enable me to log a formal complaint, kindly forward the required information via private message.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please will you provide me with your daughters account number to enable me to log a formal complaint, kindly forward the required information via private message.
Regards
Claudette
Best regards,
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And still no response, this is really bad service.
And still no response, this is really bad service.
I am calling the 0860 777 369 again, to log this complaint for the third time now.
I am calling the 0860 777 369 again, to log this complaint for the third time now.
