CS
Cindy S
1 reviews | Active since Sept 2022
26 Oct 2022, 20:32
False promises
Tried opening savings accounts for my grandchildren on line 12/10/2022, uploaded all required documents as requested and to date absolutely NO response. Obviously just as useless as First National Bank,
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
27 Oct 2022, 09:35Dear Cindy Saunders Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Oct 2022, 09:35
Official
Dear Cindy Saunders Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
31 Oct 2022, 12:36Dear Cindy Saunders
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the ID numbers of your grandchildren, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the ID numbers of your grandchildren, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply31 Oct 2022, 12:36
Official
Dear Cindy Saunders
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the ID numbers of your grandchildren, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the ID numbers of your grandchildren, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw