False payment information
Absa has decided to mess up my credit score by sending wrong information that I did not pay my bomd, after sending an email, asking them to fix what they did, still no response or communication whatsoever. This is wrong, affecting someone's credi score is a huge impact.
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Absa's replyOfficial
05 May 2022, 10:24Dear Luyanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayGroup Customer Care
Best regards,
Absa's reply05 May 2022, 10:24
Official
Dear Luyanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayGroup Customer Care
Best regards,