GB
Gerrie B

1 reviews | Active since Oct 2010

11 Sept 2017, 07:55

False ITC Credit listing

The debit order for my credit card was removed by Absa bank and consequently the payment was not made in time. This now is my fault according to the bank and my credit record has been affected. Is this the service ABSA pride themselves on?

0
Replies (3)
Absa
Absa's reply11 Sept 2017, 10:36
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

GB
Gerrie B's update11 Sept 2017, 15:21
Reviewer Update
***
Absa
Absa's reply12 Sept 2017, 09:56
Official

Thank you

Best regards,