KN
Kyle N

1 reviews | Active since Aug 2019

25 Aug 2023, 10:14

False information on my profile

The frustration of receiving calls every single month no matter what I try to do and stop Absa has become harassment !!!!!! I will be taking you to the Banking Ombudsman for harassing me every month with phone calls when I should or never been called by your collections department This is further in breach of my rights and POPIA

It’s extremely upsetting to find that a Bank I have trusted and been with for suck a long time has gone to the level of service I have been receiving

Every manage that had tried to resolve the matter has failed Messages and emails saying that I have missed payments Please stop this lies !!!!!! It’s making me sick with incorrect abuse

0
Replies (1)
Absa
Absa's reply25 Aug 2023, 11:34
Official
Dear Kyle Naidoo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw

Best regards,