NF
Ncumisa F
1 reviews | Active since Feb 2023
06 Mar 2023, 13:46
False feedback
Absa gave me false information 2 weeks ago regarding my complaint saying it was resolved , to my surprise yesterday afternoon I am now in arrears with all my credit bureaus and that is false information coming from ABSA. How do they just mass someone's credit history like that?
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Absa's replyOfficial
06 Mar 2023, 13:52Dear Ncumisa Fohlisa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer CareVanessa Crowe.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer CareVanessa Crowe.
Best regards,
Absa's reply06 Mar 2023, 13:52
Official
Dear Ncumisa Fohlisa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer CareVanessa Crowe.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer CareVanessa Crowe.
Best regards,