False charges on credit card never received

I got a call from Absa offering me a credit card, which I accepted. They said I would receive a message when the card is ready and the activation documents, which I did. I went into the branch to collect the card and I was told I need my ID, proof of residence and other documents which I did not have. I said to the clerk to send back the card and cancel the entire transaction as I was not informed to bring all those documents and I did not have time to run around. Almost 6 months later I am still receiving calls regarding the credit card I did not collect, never did I sign any documentation and to top it all, I am receiving a bill which is now sitting on almost R1600.<br> This is *****, how can I be charged for a card I do not have, never collected, I very clearly asked for it to be cancelled. i received calls from Absa asking why and it has still not been done. This is how the banks are making money, offering clients credit and charging fees for cards you have not even collected.<br> I have spoken to another person two weeks ago and advised them of the problem, to no avail.<br> I need this addressed urgently, I am going to the Ombudsman and will publish this on all social media possible