False advertising: Personal Loan (Consolidation

Recently opened a premium banking account with Absa since I am unhappy with Standard Bank which I have been banking with for years. Absa opened a premium account successfully and I already moved my salary effective 26/01/2019. I also app**** for a consolidation loan since I wanted all my things to be in one bank as I already have a credit card with Absa. My application was referred to credit for review and needed to wait close to a week for a final decision to be made. Credit wanted proof that my husband is paying for rent and school fees of which I provided to them and later declined my application with no valid reason. My credit record is very good and they can clearly see that all my accounts are up to date as well as my Standard bank prestige account is handled well. Who ever declined this application clearly shows that they do not know what they are doing. How can you assess the application and request information to be provided to you and after what you have requested is provided is no longer good enough as well as decide to decline the application.

The funny thing is Absa is busy telling the whole of South Africa that they do debt consolidation (Bring you personal loan to us and we guarantee you will even better the interest rate you are currently paying.

It really doesn't make sense to me why I should continue move my salary to the bank does not stick to their promises. Come next week and I am going to close this Premium Banking account as I can clearly see that should I apply for a home future it will also be declined with no valid reasons.

Thank you so much Credit I will go look somewhere else where they will appreciate my business and no how to do pro assessments.