1 reviews | Active since Dec 2016

20 Dec 2016, 09:17

FALSE ADVERTISING DISGUSTING SERVICE

<p>I've just come from two different ABSA branches after trying to apply for a prepaidcash card, which according to their website (link below) all you need to do to get one is apply at ANY ABSA BRANCH, only to be told that the branches DON'T DO THIS! And to add indultimate to injury I asked to speak to the Eastgate branch manager about this and was left stewing for 45 minutes before I left... THIS IS NOTHING MORE THAN FALSE ADVERTISING TO GET YOU INTO A BRANCH! DISGUSTING! !!!!!!!!</p> <p> </p> <p>https://www.absa.co.za/personal/bank/an-account/prepaid-card/</p>

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Replies (1)
Absa
Absa's reply20 Dec 2016, 11:15
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,